Refund and Subscription Cancellation Policy

Effective Date: September 28, 2026

Last Updated: September 28, 2026

This Refund and Subscription Cancellation Policy explains the conditions under which refunds are available for subscriptions purchased on Dremendo.

1. Refund Policy

A refund of the subscription amount is available only under the following circumstances:

  • The subscription amount has been successfully deducted from the user's bank account, digital wallet, or other payment method.
  • The subscription has not been activated due to a technical glitch, network issue, or similar technical problem.

In such cases, Dremendo will refund the subscription amount within 5 working days.

No Refund After Successful Activation

Once a subscription has been successfully activated following payment, the subscription amount is non-refundable under our standard refund policy.

This applies even if the user decides not to use the subscription or does not use all the available course materials during the subscription period.

Nothing in this policy excludes any refund or other rights that cannot legally be excluded under applicable law.

2. Subscription Cancellation Policy

Dremendo does not offer an automatic payment or automatic subscription renewal facility.

All subscriptions must be purchased manually by the user.

Since subscriptions do not renew automatically, users do not need to cancel their subscriptions to prevent future payments.

A subscription remains active for the purchased duration and expires automatically at the end of that period unless the user manually purchases another subscription.

Users may choose not to renew their subscriptions after the current subscription period expires.

3. Payment Issues

If the subscription amount has been deducted from your account but your subscription has not been activated, please contact us with the relevant transaction details.

We will review the payment and subscription status and process an eligible refund within 5 working days.

4. Contact Information

For refund requests, payment-related issues, or questions regarding this policy, please contact us:

Email: [email protected]

Website: https://www.dremendo.com